Returns & Exchanges

At Grainline Studio, we want you to be fully satisfied with your sewing projects and supplies. If you are not happy with your physical purchase, you may return unused and unopened items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Return

  Contact our support team with your order number and the reason for your return to receive a Return Authorization number.

• 2.
  Prepare Your Package

  Securely pack the items in their original packaging, ensuring that patterns are uncut and fabric remains in its original, unwashed condition.

• 3.
  Ship the Item

  Affix the provided shipping label or use your preferred carrier to send the package back to our studio warehouse.

• 4.
  Receive Your Refund

  Once our team inspects the returned goods, we will issue a refund to your original payment method within 5-7 business days.